Samfurori Kadan-Shot: Koyarwa Ta Misali

Riba:

• Zai iya bambanta tsakanin sifili-shot da ƴan-shot hanyoyin da san lokacin da za a zabi wanne
• Za a iya amfani da dokoki don zaɓar samfuran wakilai waɗanda ke nuna nau'i da ake so, sautin da inganci
• Zai iya dogaro da gaske sarrafa tsari da sautin fitarwa tare da samfurori

Wani lokaci yana da tasiri sosai don nuna wani abu maimakon kwatanta shi. Maimakon cewa "Rubuta cikin harshe mai ladabi amma bayyananne irin wannan," nuna misali na ainihin abin da kuke so zai isar da niyyar ku ga samfurin da sauri. Wannan shine ainihin abin da "samfurin-harbi" gabaɗaya game da shi: koyar da ƙirar ƙirar da kuke so ta nuna masa ƴan misalai. A cikin wannan rukunin, za mu koyi wannan fasaha mai ƙarfi da ƙa'idodin amfani da ita yadda ya kamata, tare da yanayi daga kasuwancin ku.

Menene Zero-Shot da 'Yan-Shot?

Akwai hanyoyi na asali guda biyu:

• Zero-shot: Kai tsaye kwatanta aikin ba tare da bada misali ga samfurin ba. "Raba wannan bita a matsayin tabbatacce, korau ko tsaka tsaki." Samfurin yana aiwatar da umarnin tare da iliminsa.
• Kadan-shot: Nuna ƴan misalin nau'i-nau'i-nau'i-nau'i na shigarwa-fitarwa zuwa ƙirar tare da kwatanta aikin. "Ga misalai guda 3: sharhi → tag. Yanzu sanya sharhi 4." Tsarin yana kwaikwayon tsarin da kuke nunawa.

"harbin" anan yana nufin adadin samfuran da kuke bayarwa: idan kun ba da samfurori biyu, "harbi biyu ne", idan kun ba da samfurori biyar, to "biyar-biyar". Ƙa'idar ta kasance mai sauƙi: mafi mahimmanci, na al'ada ko sabon aikin, mafi mahimmanci shine nunawa.

Yaushe Kadan-Shot Biyan?

Nunawa ya fi siffantawa, musamman a lokuta masu zuwa:

1. Idan kuna son takamaiman tsari: Idan kuna son kwatancen samfuran ku koyaushe su kasance da tsari iri ɗaya, nuna misalai biyu ya fi bayanin jumla goma.
2. Idan kuna son takamaiman sautin: Yana da wuya a kwatanta muryar alamar ku a cikin kalmomi; Rubutun samfuri guda biyu suna isar da sautin nan take.
3. Idan kuna yin rarrabuwa: Nuna tare da misali wanda shigarwar ke zuwa wace lakabin ya fi aminci fiye da rubuta ƙa'ida.
4. Idan aiki ne mai ban mamaki: Idan kuna son canji na musamman wanda tsarin ba ya gani sau da yawa, misalin yana koyar da tsarin.

Dokoki don Zabar Misali mai Kyau

Samfurin yana kwaikwayon samfurori; don haka ingancin samfuran ku kai tsaye ya zama ingancin fitarwa. Dokoki guda biyar:

1. Bari ya zama wakilci. Bari misalan su nuna yanayin yanayin aikinku na gaske; ba matsananci da kuma rare lokuta.
2. Kasance da daidaito. Bari duk misalan su bi tsari iri ɗaya, sauti iri ɗaya, tsayi iri ɗaya. Misalai masu sabani sun rikitar da samfurin.
3. Bari ya zama inganci. Idan samfurin ku yana da lahani, abin fitarwa zai zama mara lahani kuma. "Mugun misali shi ne mugun malami."
4. Haɗa bambancin. Ba da aƙalla misali ɗaya na kowane lakabi a cikin rarrabuwa; In ba haka ba, samfurin zai tsaya ga lakabin da yake gani.
5. Bari ya zama kadan amma isa. Yawancin lokaci 2-5 samfurori za su yi abin zamba. Yawancin misalai suna haifar da tsayin da ba dole ba kuma suna iya ba da nauyi mara nauyi ga misali mara nauyi.

Sifili-Shot / Kwatanta-Kadan-Shot

ma'auni

Sifili-harbi

'yan harbe-harbe

Ƙoƙarin shigarwa

ƙananan

Matsakaici (buƙatar shirya samfur)

Tsarin daidaito

Mai canzawa

babba

sarrafa sautin

wuya

mai sauki

aiki mai ban mamaki

mai rauni

mai karfi

tsayin gaggawa

gajere

ya fi tsayi

Samfura guda huɗu masu Kwafi

1) Rarraba (kadan-harbi):

Aiki: Lakabi bita na abokin ciniki a matsayin Mai Kyau / Korau / Tsaki. Misalai: Sharhi: "An yi jigilar kayayyaki cikin sauri, ina son shi." -> Magana mai kyau: "samfurin bai kasance kamar yadda yake cikin bayanin ba." -> NegativeComment: " Akwatin ya ɗan murƙushe, amma samfurin yana aiki." -> NeutralTag yanzu: Sharhi: "[sabon sharhi]" ->

2) Canja wurin sautin (yan harbi):

Misalai biyu masu zuwa suna nuna sautin rubutun alamar mu. Rubuta bayanin jimla 2 don sabon samfur mai sautin iri ɗaya. Misali 1: "[Jumlar sautin alamar alama]"Misali 2:"[Jumlar sautin alamar alama]"Sabon samfur: [suna + fasalin]

3) Yawan harbi:

Maida danyen bayanin kula ga tsarin a cikin misalin da ke ƙasa.Sample shigarwar: "Ali ya kira ya nemi farashi, yana son lasisi 3" Samfurin fitarwa: - Mutum: Ali- Buƙatar: lasisi 3- Aiki: Aika magana Maimaita yanzu: Shigar: "[raw note]"

4) Samar da kai (yan harbi):

Ƙirƙiri kanun labarai guda 5 waɗanda suka yi kama da sautin misalan kanun labarai masu kyau a ƙasa. Misalai: - "Habiyoyi 3 waɗanda ke rage lissafin kuɗi zuwa mintuna 10" - "Fa'idar harajin ɓoye don SMEs" Maudu'i: [matun ku]

Rauni Mai Sauƙi / Ƙarfi Mai ƙarfi

Rauni:

Rarraba waɗannan sharhi zuwa sharhi masu kyau ko mara kyau.[comments]

Mai ƙarfi:

Yi alama ga kowane sharhi da kalma ɗaya (Tabbatacce / Korau / Neutral) kamar yadda yake a cikin misalan da ke ƙasa. Rubuta bayanin.Ali: "Babban samfur." -> PositiveAyşe: "Ya zo a makare." -> NegativeCan: "Ba komai." -> NeutralComments:[comments]

Da sauri na biyu yana gyara alamar da aka saita tare da misalin kuma yana rage fitarwa zuwa kalma ɗaya tare da ƙuntatawa "kada ku rubuta"; Za a iya sarrafa sakamakon kai tsaye a cikin tebur.

Mini Cases guda uku

Case 1 - Taimako tawagar, 200 comments. Ƙungiyar tallafin e-kasuwanci tana yin tambarin sake dubawa na abokin ciniki 200 da hannu; Ya ɗauki kimanin awa 2 ga kowane mutum. Tare da saurin harbi 4-harbi, ƙirar ta yi alamar sharhi cikin daƙiƙa; Ta hanyar yin bita da hannu kawai waɗanda aka yiwa alama "Neutral" (kimanin 30), ƙungiyar ta rage aikin daga 2 hours zuwa minti 15.

Case 2 - Alamar murya. Wata ƙungiyar abun ciki tana korafin cewa sabbin marubuta ba sa buga sautin alama. Ƙirƙiri samfuri ta amfani da sakin layi guda 3 da aka yarda da su azaman ƴan-shot misali; An rage zagaye na edita na sabon abun ciki daga biyu zuwa ɗaya saboda an kafa sautin a karon farko.

Case 3 - CRM tallace-tallace. Ƙungiyar tallace-tallace tana rubuta bayanan kira a cikin rubutu na kyauta kuma yana da wahala a aiwatar da shi zuwa CRM (software management dangantakar abokin ciniki). Misali guda biyu “canza bayanin kula zuwa tsari” da sauri canza bayanan da aka tarwatsa zuwa tsarin “Contact/Request/Mataki na gaba”; shigar da bayanai an daidaita shi.

Tukwici: Zabi misalan ku daga ayyukanku na gaskiya da nagari. Fitowa guda uku da kuka fi so su ne ainihin misalan harbin ku mafi daraja; kiyaye su.

Hankali: Idan akwai rikici tsakanin samfuran ku (ɗayan gajere da ɗaya mai tsayi, ɗaya na yau da kullun da kuma kusanci ɗaya), ƙirar ba zata san wanda zai yi koyi da shi ba kuma zai ba da fitarwa mara daidaituwa. Kafin buga misalan, tabbatar da daidaito a tsakanin su.

Kuskuren gama gari

• Misalai masu karo da juna. Haɗuwa da samfurori na siffofi da sautuna daban-daban.
• Misalin son zuciya na lakabi ɗaya. Ba da misalai "tabbatacce" kawai a cikin rarrabuwa da zana samfurin a can.
• Misali mara kyau. Kwafin samfurin mara kyau da kuma samar da lahani iri ɗaya.
• Babban misali. Sanya misalai 30 ba dole ba da sanya saurin kumbura.
• Aiki mai rikitarwa tare da misali. Ba bambance wanda shine misali kuma wanda shine ainihin buƙatar.

A taqaice

• Zero-shot yana kwatanta aikin ba tare da bada misalai ba, yayin da ƴan-shot ke siffanta aikin ta hanyar nuna ƴan samfurin shigarwa-fitarwa nau'i-nau'i.
• Samfurin yana kwaikwayon samfurori; Ingancin samfurori shine kai tsaye ingancin fitarwa.
• Kyakkyawan wakilcin samfurin ya kamata ya kasance daidai, inganci mai kyau, bambance-bambance, kuma kadan-amma-isa.
• Shot kadan ya yi fice a kwatance, musamman a siga, sautin, rarrabuwa, da ayyukan da ba a sani ba.
• Mafi kyawun aikinku na baya shine mafi kyawun misalan harbin ku; ajiye su a cikin ɗakin karatu.

Aikin aikace-aikace

Zaɓi aikin rarrabuwa ko tsarawa da kuke yi akai-akai (kamar tambarin sharhi, gyara bayanin kula, tsara taken, da sauransu). Zaɓi misalai masu kyau guda 3 daga aikinku na baya, saita madaidaiciyar saurin harbi, kuma gwada shi akan sabbin bayanai guda 5. Auna yawan fitarwar da za ku iya amfani da su ba tare da gyara ba, kuma gwada inganta sakamakon ta canza samfuran.

jerin abubuwan dubawa

• [ ] Zan iya bayyana bambanci tsakanin sifili da harbi kaɗan.
• [ ] Na san lokacin nunawa yana da kyau fiye da kwatantawa.
• [ ] Zan iya zaɓar wakilai, misalan misalan masu daidaito da inganci.
• [ ] Ina ba da misalan kowane lakabi a cikin rarrabuwa.
• [ ] Ina kiyaye mafi kyawun abubuwan da na samu a matsayin misalai na gaba.