Riba:
- Ikon rarraba hulɗar masu shigowa (yabo, tambaya, ƙararraki, siginar rikici, troll) da zaɓar hanyar da ta dace
- Ikon haɓakawa da keɓance amsoshi na yau da kullun tare da bankin FAQ da zayyana bayanan sirri na wucin gadi
- Ƙarfin kawar da alkawuran da ba a ba da izini ba ta hanyar basirar wucin gadi da kuma haɓaka hulɗar da ke da mahimmanci
Ƙarfin gaske na alama a kan kafofin watsa labarun ba a cikin sakonninsa ba, amma a cikin dangantakar da yake kulla da al'ummarsa. An kafa wannan dangantakar a cikin sharhi, saƙonnin sirri (DM - saƙon kai tsaye), ambaton - wani ya yi maka alama kuma ya faɗi hannun jari. Gudanar da al'umma shine aikin sarrafa waɗannan hulɗar a kan lokaci, cikin sautin da ya dace, kuma akan alama. Amsoshi masu sauri, mutuntaka da taimako na alama suna haifar da aminci; Marigayi, na'urar mutum-mutumi ko martani na kariya suna lalata amana. AI babban mai haɓakawa ne a nan: yana rarraba tsokaci, zayyana amsoshin tambayoyin maimaitawa, saita sautin. Amma ku tuna: al'umma ta ƙunshi mutane na gaske, kuma ya kamata ɗan adam ya kasance yana da bakin magana koyaushe. AI na iya rubuta amsar; Kai ne wanda ya kafa dangantaka kuma ya ɗauki alhakin.
Nau'in hulɗar da kuma hanyar da ta dace
Ba kowace mu'amala mai shigowa ba ce; Wajibi ne a fara rarraba farko. Yabo/na gode: amsa da gajeriyar godiya ta gaske. Tambaya: bayyananne, an bayar da bayanai masu taimako. Ƙorafi: tare da tausayawa, mai dacewa da mafita kuma, idan ya cancanta, haɓaka zuwa tashar sirri. Alamar rikici: fushi, abun ciki mai yuwuwar mamayewa; da sauri ya kai ga babban hukuma. Troll/spam/ ƙi: babu amsa, ɓoye ko rahoto. Wannan rarrabuwa yana ƙayyade dabarun amsawa; Ba daidai ba ne a yi musu duka.
Nau'in hulɗa
fifiko
kusanci
Matsayin AI
Yabo/na gode
ƙananan
Short, na gaske godiya
Yana haifar da daftarin aiki
tambaya ilimi
matsakaici
amsa bayyananne, mai taimako
Draft + FAQ haɗin gwiwa
korafi
babba
Empathy + bayani, DM idan ya cancanta
Shaci yana nuna sautin
siginar rikici
mai girma
Ƙara, sauri
Gargaɗi/taƙaice kawai
troll / ƙi
Mai canzawa
Kar a ba da amsa, ɓoye/ ba da rahoto
Rarraba
Tukwici: Ƙirƙiri “labaran amsa” (bankin FAQ) wanda aka riga aka yarda dashi don tambayoyin 20-30 akai-akai. Kuna ba da wannan banki ga AI kuma ku ce "daidaita tambayar mai shigowa zuwa amsar da aka amince da ita, keɓance sautin"; Kuna samun duka sauri da daidaito.
Mataki-mataki: tafiyar da al'umma ta yau da kullun
- Tattara a rarraba. Raba sharhi/saƙonnin ranar zuwa nau'ikan (yabo, tambaya, ƙararrawa, rikici, spam).
- Ba da fifiko. Na farko, gunaguni da alamun rikici; Waɗannan suna girma yayin da kuke jira.
- Ƙirƙirar daftarin aiki. Karɓi daftarin amsoshi daga AI don tambayoyin yau da kullun kuma na gode.
- Maida shi na sirri. Ƙara sunan mutum, mahallin; Guji kwafin-manna na mutum-mutumi.
- Ka daukaka masu hankali. Idan akwai gunaguni da alamun rikici, mutane suna yanke shawara; Idan ya cancanta, sabis na abokin ciniki / doka ya zo cikin wasa.
- Ajiye kuma koya. Ƙara sababbin tambayoyi zuwa bankin FAQ.
Samfura huɗu masu kwafi
Don rarraba sharhi:
Raba wadannan sharhi zuwa aji 5: [comment] [tambaya] [koke] [crisis-signal] [spam/troll]. Ga kowane sharhi, ba da aji da shawarar mataki (amsa / matsawa zuwa DM / ɗaga / ɓoye) a layi ɗaya. Idan akwai bayanan sirri, rufe shi. Comments:1) ...2) ...
Don rubuta amsar tambayar yau da kullun:
Alamar murya: [tone]. FAQ bank: [manna dacewa dacewa da amsa].Tambaya da aka karɓa: "[tambaya]". Zana taƙaitaccen amsar wannan tambayar (kalma 40) ta amfani da bayanin da ke cikin bankin FAQ. Kada ku ƙulla wani abin da ba ya cikin tushen ilimi; Yi alamar sashin da ba ku da tabbas a matsayin [VERIFY].
Domin amsa tausasawa ga korafin:
Muryar alama: dumi, ɗaukar caji, mara tsaro. Korafe-korafe: "[Rubutun korafi, rufe bayanan sirri]". Rubuta daftarin amsa guda 3: (1) gajeriyar martanin tsokaci na jama'a - tausayawa + gayyata don warwarewa, (2) haɓakawa zuwa DM, (3) saƙon rufewa da zarar an warware matsalar. Kar ka musun aikata ba daidai ba, amma KAR KA yi alkawarin biyan diyya (Zan ayyana hakan).
Don daidaita sautin:
Sake rubuta amsa mai zuwa cikin sautuna 3 daban-daban: (1) ƙwararrun ƙwararru, (2) ƙauna mai daɗi, (3) mai ban dariya amma mutuntaka. Rubutu: "[amsa]". Bayyana a cikin jumla ɗaya wanda ya dace a cikin wane yanayi.
Rauni mai ƙarfi / Ƙarfi mai ƙarfi
Rawanin faɗakarwa:
Amsa ga wannan korafin: "Kundina bai zo ba tsawon kwanaki 10, abin kunya ne!"
Muryar alama, babu iyakoki kuma babu ƙa'idodin keɓewa; AI na iya samar da martani mai karewa ko fiye da cikawa wanda ba shi da alama.
Ƙarfi mai ƙarfi:
Muryar alama: alhaki, kwanciyar hankali, mai daidaitawa; Kada ku taɓa zargi.Dokar: kar ku YI ALKAWARIN ramuwa / rangwame na kankare, kawai gayyata zuwa DM don warwarewa.Kora (bayanan sirri da aka rufe): "Kundina bai isa ba har tsawon kwanaki 10, mummunan gogewa." Aiki: (1) amsawar jama'a (tausayi + gayyatar DM, max 35 kalmomi), (2) 2 bayanan bayanan da za ku yi tambaya, da sauransu. DM. Kar a ba da bayanan karya.
Ƙarshen yana adana sautin, iyaka, da sirri, yana samar da abin amfani, amintaccen zayyana.
Hattara: AI na iya yin alkawura mara izini kamar "rangwamen 50% zuwa gare ku" ko "sarwa gobe" don faranta wa abokin ciniki rai. Share ko haɗi zuwa izinin hukuma kowane alƙawari a cikin daftarin amsawa; Kai, ba AI ba, yi alkawarin da ke ɗaure alamar.
uku mini lokuta
Case 1. Alamar kayan kwalliya tana da matsakaita na sake dubawa 220 kowace rana kuma lokacin amsawa ya kasance har zuwa awanni 8. Tare da bankin FAQ + AI daftarin gudana, lokacin amsawa don tambayoyin yau da kullun ya ragu zuwa mintuna 40 akan matsakaita; Tawagar ta iya ba da lokacinta don koke-koke. A cikin watanni 2, ƙimar binciken gamsuwa ya karu daga 3.8 zuwa 4.4.
Case 2. Wani ƙwararren wata alama ta fasaha ya liƙa kalmar AI da aka ƙirƙira "tallafi kyauta don rayuwa" a cikin sharhi ba tare da saninsa ba. Abokin ciniki ya kiyaye wannan a matsayin shaida; Alamar dole ne ta cika wannan alƙawari mara ɗauri. Darasi: kawar da duk wata jumla mai ɗauke da alƙawari kafin bugawa.
Case 3. Gidan cin abinci kai tsaye ya raba na farko AI-ƙirƙirar tsaro ("ba laifin mu") martani ga wani fushi bita; Tattaunawar ta girma kuma 60 sabbin maganganu mara kyau sun zo. Lokacin da suka sake rubutawa tare da saurin amsawa tare da ba da uzuri + mafita, tashin hankali ya ragu. Darasi: Kada a taɓa buga daftarin tsaro na farko a cikin ɗanyen sigar sa.
Kuskuren gama gari
- Magance su duka daya. Amsa ga yabo, tambayoyi, gunaguni da trolls ba tare da bambanci ba.
- Yin alkawura ba tare da izini ba. Don buga alkawuran ramuwa / garantin da AI ta samar ba tare da tantance su ba.
- Bayar da bayanan sirri ga abin hawa. Manna sunan abokin ciniki, lambar waya da lambar oda a cikin AI ba tare da rufe fuska ba.
- Robotics kwafi-manna. Aika amsa iri ɗaya ga kowa ba tare da keɓance shi ba.
- Gane rikicin a makare. Kuskure siginar rikicin a matsayin na yau da kullun da kuma rashin haɓaka shi zuwa babbar hukuma.
- Rigima da troll. Amsa don ƙara girman troll da ganinsa.
Lokacin amsawa, daidaiton sautin da hanyar haɓakawa
Matsayin da ba a iya gani amma yanke hukunci na gudanarwar al'umma shine lokacin amsawa. Abubuwan da ake tsammani suna da yawa a kan kafofin watsa labarun: komawa zuwa tambaya sa'o'i bayan haka ya haifar da fahimtar cewa "ba su damu ba." Shi ya sa ƙungiyoyi suka saita manufa lokacin amsawa (misali awa 1 akan matsakaita akan motsi). AI ya sa cimma wannan buri cikin sauƙi ta hanyar hanzarta mayar da martani na yau da kullun; amma a tabbata kowane martani ya keɓanta don gujewa yin sauti kamar bot mai sarrafa kansa. Abin da ya bambanta aiki da kai daga mutane shine zafi da mahallin.
Daidaiton tonal wani horo ne daban. Lokacin da mutane daban-daban suka ba da amsa akan asusun alamar iri ɗaya, sautin na iya shuɗewa; Daya zai zama na yau da kullun, ɗayan kuma zai kasance abokantaka sosai. Ingantacciyar ɗakin karatu na amsawa da bayyanannen jagorar sauti suna tabbatar da alamar tana magana da murya ɗaya, komai wanda ya rubuta. Hakanan ya kamata a bayyana hanyar haɓakawa: wane yanayi ne aka warware a manajan al'umma, wanda ya ƙaru zuwa sabis na abokin ciniki, wanda ya ƙaru zuwa gudanarwa na doka ko babba. Alamar rikicin, barazanar doka, batun tsaro da kuma tambayar manema labarai koyaushe ana tashe su. Rubuta wannan hanyar a gaba yana hana shi daga sanin wanda zai yanke shawara a wani lokaci mai mahimmanci.
a takaice
Gudanar da al'umma shine inda alamar ke gina dangantaka; motsa jiki, sautin murya da tausayawa suna da mahimmanci. AI yana rarraba tsokaci, tsara tambayoyin yau da kullun, kuma yana saita sautin; Don haka, ƙungiyar tana ba da lokacinta don koke-koke da rikice-rikice. Amma kowane hulɗar ɗan adam ne na gaske: ɗan adam yana riƙe da keɓantawa, keɓantawa, da faɗin ƙarshe. Cire ayyukan AI, haɓaka masu hankali, kar ku yi gardama da troll.
Tukwici: Kada ku yi watsi da maganganu masu kyau. Takaitacciyar amsa ta gaskiya ga godiya ko yabo tana kara jan hankalin mabiyi masu aminci da aika sako ga al'umma cewa "akwai mutane na gaske a nan." Hakanan zaka iya tambayar basirar wucin gadi ga gajere, bambance-bambancen da ba a maimaita ba na waɗannan nau'ikan amsoshi; Amma ka guje wa manne wa dukansu tsari iri ɗaya.
Aikin aikace-aikace
Rubuta maganganun samfurin 10 (yabo 2, tambayoyi 3, gunaguni 3, siginar rikicin 1, 1 troll). Ka sa AI su rarraba su kuma su ba da shawarar aiki. Sannan daftarin amsoshi daga bankin FAQ don tambayoyi 3 da amsoshi masu tausayawa na korafe-korafe 2. Nuna cewa kun yi alama da kuma kawar da kowace jumlar alkawari a cikin daftarin.
jerin abubuwan dubawa
- [ ] Na rarraba hulɗar bisa ga nau'ikan su.
- [ ] Na ba da fifiko ga korafi da alamun rikici.
- [ ] Na yi amfani da bankin FAQ + keɓancewa a cikin amsoshi na yau da kullun.
- [ ] Na kawar da ƙa'idodin aikatawa mara izini.
- [ ] Na rufe bayanan sirri.
- [ ] Na ƙara siginar rikicin zuwa ga babbar hukuma.
- [ ] Ban amsa wa troll ɗin ba kuma na zaɓi hanyar ɓoye/bayar da rahoto.