Riba:
- Fahimtar dalilin da yasa hankali na wucin gadi ba zai iya yanke shawara a cikin hadarin rikici, kashe kansa da cutar da kansa / wasu kuma dalilin da yasa sa baki na ɗan adam ya zama tilas.
- Ikon sanya AI a cikin ƙimar haɗari kawai a matakin tunatarwa / lissafin lissafin, ƙasa da hukuncin ƙwararru
- Ƙarfin ma'anar iyaka da sarrafawa na ƙwarewar wucin gadi a cikin ƙa'idar gaggawa, layukan tuƙi da shirin tsaro
Wannan naúrar tana zana mafi mahimmancin iyaka na gabaɗayan tsarin. Akwai lokuta a cikin kasuwancin lafiyar kwakwalwa inda ba game da sauri, sauƙi ko inganci ba; Rayuwar mutum daya kawai da nauyin gwani daya yayi magana. Yanayi kamar haɗarin kashe kansa, cutar da kai ko wasu, matsananciyar hauka, barazanar tashin hankali, ba da rahoton yaro / cin zarafi rikici ne. A cikin waɗannan lokutan, hankali na wucin gadi (AI) ba zai iya yanke shawara, auna haɗari, shiga tsakani da ɗaukar nauyi. Wannan ba batun "AI bai isa ba tukuna"; Rikici a zahiri yana buƙatar haɗin ɗan adam na ainihi, yanke hukunci na asibiti, da lissafi. A cikin wannan rukunin, zaku koyi dalilin da yasa AI zai tsaya a cikin rikici, me yasa mutane ke da mahimmanci, da kuma wace ƙayyadaddun rawar AI na iya kasancewa a cikin mafi yawan.
Me yasa AI ba zai iya yanke shawara a cikin rikici ba
Ƙimar rikici yana buƙatar abubuwa huɗu, kuma babu wanda ya isa a cikin AI:
- Real lokaci dangantaka. Ainihin alamun haɗari sau da yawa ba a cikin kalmomin da ake magana ba; Yana ɓoye a cikin sautin murya, tsayawa, kallo, yanayin jiki, "marasa magana". AI yana ganin rubutu; baya ganin mutane.
- Cikakken dalili na asibiti. Hadari; Yana da raye-rayen auna abubuwa da yawa kamar tarihi, abubuwan kariya, rashin jin daɗi, samun dama (samun hanyar), tsarin tallafi. AI na iya ba da “makin haɗari” inji, amma wannan maki ba zai ceci ɗan adam ba.
- Nauyi da alhaki. Dole ne a sami mutumin da ya sa hannu a bayan yanke shawara na rikici, wanda za a yi la'akari da shi idan ya cancanta, kuma wanda ya dauki rayuwar abokin ciniki. AI ba zai iya ɗaukar nauyi ba.
- Ƙarfin amsawa. Abin da ake buƙata a cikin rikici (yin tsarin tsaro, haɗawa da iyali, kai tsaye zuwa dakin gaggawa, magana zuwa asibiti) ayyuka ne na ainihi, ayyukan mutum.
Tsanaki: Lokacin da abokin ciniki ya nuna alamun haɗari, tambayi AI "akwai haɗari?" Tambaya " shine jinkirta yanke shawara kuma ya guje wa alhakin. A cikin rikici, ƙwararrun ƙwararrun matakai a cikin DIRECTLY. AI ba shi da wani matsayi na yanke shawara a wannan lokacin. Ana kunna hotlines da sarƙoƙi na goyan bayan ɗan adam idan ya cancanta.
Haɗarin AI a cikin rikicin chatbots
A cikin 'yan shekarun nan, AI chatbots da cewa "bari in goyi bayan ku" sun zama tartsatsi. Haɗarinsu a cikin rikici yana da muni: bot na iya rashin fahimtar saƙon kashe kansa, ya guje wa batun, ba da amsa ta lanƙwasa, ko (kamar yadda shari'o'in da aka rubuta) ya ba da amsa ta hanya mai cutarwa. Mutum ya gane cewa ɗayan yana cikin haɗari na gaske kuma ya ɗauki mataki; bot ba zai iya yin hakan a dogara ba. Don haka kar a taɓa tura abokin ciniki a cikin rikici zuwa chatbot.
Matsayin iyaka mai karbuwa na AI
AI ba zai iya yanke shawara a cikin rikici ba; amma A WAJEN zaman, ƙwararrun na iya samun takaitacciyar rawar da take takawa wajen tallafawa aikin nasa:
- Tunatarwa/jerin dubawa. Shirye-shiryen a matsayin jerin abubuwan da ƙwararrun bai kamata su manta ba don tambaya game da haɗarin haɗari (ƙwararren yana amfani da shi, ba abokin ciniki ba).
- Daftarin yarjejeniya. Ana shirya daftarin ƙa'idar rikicin cibiyar, jerin layukan da aka ba da shawara, samfurin tsarin tsaro (sannan ƙwararre/cibiyar ta amince da shi).
- Horon / maimaitawa. Maimaita yanayin hasashe (babu abokin ciniki na gaske) don haɓaka ƙwarewar yin tambayoyi na ƙwararrun ƙwararrun.
Abin da waɗannan ayyukan ke da alaƙa: AI ba ta taɓa kasancewa cikin yanke shawara a cikin rikicin rayuwa ba, tare da abokin ciniki na gaske.
Halin da ake ciki
Matsayin AI
Wanene ya yanke shawara
Rikicin rayuwa (abokin ciniki yana cikin haɗari)
NO rawar yanke shawara
Gwani, kai tsaye kuma nan da nan
Bayan zaman: shirya jerin abubuwan dubawa
daftarin tunatarwa
Kwararre ya yarda/amfani
Rubutun rikici/rubutun rikici
daftarin rubutu
Kwararre/ma'aikata sun yarda
Jagorar abokin ciniki a cikin rikici
An haramta (kada a taɓa yin hira da bot)
sarkar tallafin dan adam
uku mini lokuta
Case 1 - Kariyar iyaka. Wani abokin ciniki ya ce a cikin zaman, "Ba zan iya ƙara ɗauka ba, ina so in ƙare." Masanin yana tunanin, "Zan rubuta wannan ga AI kuma in tambaye shi game da muhimmancinsa," amma ya tsaya. Maimakon haka ya motsa kai tsaye, a hankali da kuma kai tsaye zuwa ƙididdigar haɗari: yawan tunani, tsari, hanya, isa, magana game da abubuwan kariya; yana yin tsarin tsaro; yana kunna goyon bayan da suka dace. Hukunci da alhaki na mutum ne daga farko har ƙarshe; Ba zai yi daidai ba AI ya shiga wannan lokacin kwata-kwata.
Case 2 - Rashin wadatar jirgin. Wata kungiya tana tunanin tura AI chatbot don goyon bayan sa'o'i. A cikin gwajin matukin jirgi, bot ɗin yana amsawa tare da “kula da hankali” amsa ga saƙon da ke nuna kashe kansa; Ba ya ganewa kuma baya jagorantar haɗari. Hukumar ta yanke shawarar cewa bot ba rikici ba ne; Madadin haka, yana kafa tsarin bayyananne wanda ke jagorantar mutane zuwa layin rikici na gaske da ƙwararrun kira ga al'amuran da ba sa aiki.
Case 3 - Daidaitaccen amfani mai iyaka. Don ƙarfafa aikin tantance haɗarin nasa, ƙwararren ƙwararren ya tambayi AI don "jerin abubuwan da ya kamata in tuna in yi tambaya game da su a cikin cikakkiyar hirar kimar haɗarin kashe kansa." AI yana samar da jerin tunatarwa mai kyau; Masanin yana ajiye shi a cikin jakarsa azaman hanyar tsaro. Anan, AI baya taɓa abokin ciniki kwata-kwata; Yana goyon bayan shirye-shiryen gwani kawai. Wannan ita ce iyaka mai karbuwa.
Ƙwaƙwalwar tsokaci da samfuri
Lura: Babu ɗayan waɗannan samfuran da yakamata a yi amfani da su a cikin rikicin rayuwa tare da ainihin abokin ciniki. Duk a wajen zaman, don shirye-shiryen ƙwararrun nasu.
Shirya LITTAFI na gabaɗaya don ƙwararrun ƙwararrun kar su manta da tambaya a cikin ƙimar haɗari (yawanci / ƙarfin tunani, tsari, samun dama ga hanya, abubuwan kariya, tarihi, tsarin tallafi). Wannan jeri kawai tunatarwa ce ta gwani; Ba a ba da HUKUNCIN haɗari ba, ba a ba abokin ciniki ba.
Zana samfurin PROTOCOL na CRISIS don ƙungiyarmu: matakan sa'o'i na kunnawa/kashewa, wanda za'a kira, komawa zuwa layin gaggawa, takaddun bayanai. Kwararrunmu da masu gudanarwa za su sake nazarin wannan kuma su amince da shi bisa ga gaskiyar cikin gida da dokoki.
Shirya BLANK daftarin samfurin tsarin tsaro: alamun gargaɗi, dabarun magancewa, goyan bayan mutane, sadarwar ƙwararru, sanya muhalli mai aminci. Kwararren zai cika abun ciki fuska da fuska tare da abokin ciniki; Kuna kawai ba da samfurin mara komai.
Ƙirƙiri yanayin maimaitawa na ITA (babu abokin ciniki na gaske) don haɓaka ƙwarewar yin tambayoyi na rikici. Bari in ba da amsa a matsayina na ƙwararru, sannan ku ba ni ra'ayi mai ma'ana game da tsarina. Wannan karatun horo ne, ba lamari na gaske ba.
Rauni mai ƙarfi / Ƙarfi mai ƙarfi
Mai rauni: "Wannan abokin ciniki ya ce: [kalmomi]. Shin akwai babban haɗarin kashe kansa, menene zan yi?"
Wannan hanzari ya ba da shawarar yanke shawara ga AI; AI ba zai iya auna haɗari ba, ba zai iya ɗaukar nauyi ba, kuma wannan lokacin yana buƙatar sa hannun ɗan adam na ainihi. Wannan amfani yana da haɗari.
Ƙarfi mai ƙarfi: "Na fita zaman, babu wani abokin ciniki na gaske. Don gogewa a kan basirar ƙima na haɗari, yi jerin sunayen a matsayin tunatarwa game da wuraren da ba zan rufe ba a cikin tambayoyin hadarin kashe kansa. Shawarar da sa baki zai zama alhakina a cikin ainihin halin da ake ciki. "
Wannan faɗakarwa yana amfani da AI kawai azaman kayan aikin shirye-shirye na waje; Rikici yana barin yanke shawara ga mutum.
Kuskuren gama gari
- Neman AI don yanke shawara na rikici. "Akwai kasada?" tuntuɓar AI; shine rasa yanke shawara da alhakin.
- Gudanar da abokin ciniki a cikin rikici zuwa bot. Manta cewa chatbot ba zai iya dogara da haɗari ba.
- Yin kuskuren ƙimar haɗari na gaske. Musanya fitowar "matakin haɗari" inji daga AI don kima na asibiti.
- Matsar da kayan aiki don yin amfani da rayuwa. Yin amfani da jerin abubuwan da ba na zama ba a cikin rikicin rayuwa cikin shawarwari tare da AI.
- Ba kafa sarkar tallafi na ɗan adam ba. Dogaro da AI maimakon ƙwararrun ƙwararrun ƙwararrun / tsarin layin rikici na bayan sa'o'i a cikin ƙungiyar.
a takaice
Haɗarin rikici, kashe kansa da cutarwa shine mafi ƙarancin ƙayyadaddun tsarin: a cikin waɗannan lokutan AI ba zai iya yanke shawara ba, auna haɗarin, shiga tsakani da ɗaukar nauyi. Saboda rikici yana buƙatar haɗin kai na lokaci-lokaci, cikakken yanke hukunci na asibiti, yin lissafi da sa hannun ɗan adam. Matsayin da aka yarda da shi kawai ga AI shine a matsayin jerin abubuwan dubawa, yarjejeniya / daftarin samfuri, da horo na horo, A WAJEN zaman, tallafawa shirye-shiryen ƙwararru. Kar a taɓa jagorantar abokin ciniki a cikin rikici zuwa chatbot; Ana kunna sarkar tallafin ɗan adam da layukan waya.
Aikin aikace-aikace
Zana hanyar warware rikicin don aikin ku ko ƙungiyar ku: menene ke faruwa mataki-mataki lokacin da abokin ciniki ya nuna haɗari, wanene ake kira, wadanne layi ake ambaton su? Tabbatar cewa AI ba shine mai yanke shawara ba a kowane mataki na wannan kwararar. Hakanan fitar da jerin abubuwan tantance haɗarin haɗari daga wurin AI kuma rubuta a cikin jumla ɗaya dalilin da yasa tunatarwar ku ce kawai kuma ba za a iya ba abokin ciniki ba.
jerin abubuwan dubawa
- [ ] Ban ba wani matsayi na yanke shawara ga AI a cikin rikicin rayuwa ba.
- [ ] Ni kai tsaye na gudanar da tantance rikicin da kuma mayar da martani da kaina.
- [ ] Ban jagoranci abokin ciniki a cikin rikici zuwa chatbot ba.
- [ ] Na yi amfani da AI kawai don shirye-shiryen ba tare da zama ba (jerin dubawa / yarjejeniya / maimaitawa).
- [ ] Na ayyana sarkar tallafin ɗan adam na kamfanoni da layukan waya.
- [ ] Na shiga ciki cewa yanke shawara da alhakin rikicin ya ta'allaka ne ga mutum.