Binciken Ma'aikata da Binciken Rubutu Kyauta

Riba:

• Ƙarfin nazarin amsoshin binciken da aka buɗe bisa ga jigogi, mita da yanayi
• Ikon fassara ma'auni kamar eNPS da haɗin kai da juya su cikin shawarwarin aiki
• Ikon kafa tsarin bincike na bincike marar son rai wanda ke kiyaye sirri da sirri

Kun gudanar da binciken haɗin gwiwar ma'aikaci kuma kun sami ɗaruruwan sharhin rubutu kyauta daga mutane 400. Zai ɗauki kwanaki kafin a karanta su ɗaya bayan ɗaya sannan a fitar da manyan jigogi, kuma zai zama na zahiri: daga idon mai karatu gaji, wasu jigogi za su yi fice wasu kuma su ɓace. Ƙungiyoyin hankali na wucin gadi (AI) ɗarurruwan buɗewar amsawa cikin jigogi, mita, da yanayi a cikin mintuna; Yana haifar da hoto wanda zai sa masu gudanarwa suyi aiki. Amma a nan ne ɗayan manyan alhakin HR ya shiga cikin wasa: waɗannan maganganun na mutane ne, an yi alƙawarin ba a bayyana sunansu ba, kuma wannan alkawarin bai kamata a taɓa karya ba. A cikin wannan rukunin, za mu koyi yadda ake gudanar da binciken binciken daga ƙarshe zuwa ƙarshe da kiyaye ɓoyewa da gaskiya.

Sharuɗɗan kaɗan: eNPS (Ma'auni Net Promoter Score) ma'auni ne wanda ke auna ƙimar ma'aikata don ba da shawarar kamfani; Ana samun shi ta hanyar rage yawan adadin "wadanda suka ba da shawarar" daga kashi "waɗanda ba su ba da shawarar ba". Shiga / sadaukarwa yana nufin haɗin kai na ma'aikaci ga aikinsa da kamfani. Binciken ra'ayi yana rarraba madaidaicin / korau / sautin tsaka tsaki na rubutu. Ƙididdigar jigogi shine tsari na rarraba rubutun kyauta zuwa batutuwa gama gari (kamar nauyin aiki, gudanarwa, aiki).

Amsoshin Buɗaɗɗen Jigogi

AI tana juya rubutu kyauta zuwa hangen nesa. Mahimmin batu: kiyaye bincike a ɓoye da kuma tarawa. Mataki-mataki tsari:

1. A ɓoye bayanan. Cire ko gabaɗaya suna, naúrar, cikakkun bayanai.
2. Cire jigogi. Tambayi sharhi nawa kowane jigo ya bayyana a ciki.
3. Ƙara yanayin motsin rai. Shin kowane jigo yana da kyau ko mara kyau?
4. Nemi samfurin ƙididdiga - amma masu aminci. Kalmomin wakilci waɗanda ba za su ba da mutum ba.
5. Juya shi zuwa aiki. 1-2 takamaiman shawarwari ga kowane muhimmin jigo.
6. Fassara da mutane. Ana karanta lambobi tare da mahallin; Sharhi na ƙarshe naku ne.

Matsayinku: gwanin gwanin ma'aikaci.Aiki: Yi nazarin maganganun binciken da ba a san su ba.1) Bayanin rukuni a cikin manyan jigogi (misali gudanarwa, aikin aiki, aiki, biya, al'adu, kayan aiki). Bayyana yawan sharhin da kuke da shi ga kowane jigo.2) Takaitaccen yanayi na gaba ɗaya (tabbatacce / mara kyau / tsaka tsaki) na kowane jigo.3) Gano abubuwa 3 da aka ambata akai-akai masu kyau da wuraren ci gaba guda 3. Doka: Kada ku yi ƙoƙarin daidaita sharhi tare da MUTANE. Idan akwai cikakkun bayanai (suna, raka'a, takamaiman taron) waɗanda ke bayyana mutum, GABA ɗaya yayin taƙaitawa. Kar a kawo wani sharhi da ba kasafai/takamaiman sharhi kadai wanda zai iya bayyana mutum ba.

Wannan tambayar; Yana samar da fitarwa mai aiki don gudanarwa, kamar "Jigon nauyin aiki ya bayyana a cikin sharhi 78, galibi mara kyau; canjin maraice shine babban dalili" - ba tare da bayyana kowa ba.

Tukwici: Babban haɗarin ɗabi'a a cikin binciken bincike shine ɓata suna. Sharhi irin su "Mutumin da ke cikin sashin lissafin da aka haifa" zai iya ba da mutum da kansa. Faɗa wa AI kai tsaye don bayyana cikakkun bayanai waɗanda ke gano mutum kuma ba sa haskaka wasu maganganu na musamman.

Fassarar Ma'auni da Fassara su zuwa Aiki

Danyen lambar kadai ba ta da ma'ana; Shin "eNPS 12" yana da kyau ko mara kyau? AI yana taimakawa wajen daidaita ma'auni da fassara su cikin shawarwarin aiki:

Fassara ma'auni na binciken da ke ƙasa kuma samar da taƙaitaccen shafi na 1 ga mai sarrafa.Data:- eNPS: 12 (25 bara) - Gabaɗaya haɗin gwiwa: 3.6 daga 5- Mafi ƙasƙanci yanki: "Ci gaban sana'a" (3.1) - Mafi girman yanki: "Ƙungiyoyin Ƙungiyoyin" (4.4) Da ake bukata a cikin harshe mai kyau da kuma abin da ke da kyau a cikin 2) hasashe don ƙirƙirar eNPS (ƙirƙirar dalilin ƙirƙira, hasashe)3) Ƙirar aiwatar da shawarwari don wurare 3 mafi mahimmanci

Raba munanan maganganu kan jigon "Ci gaban Sana'a" zuwa ƙananan jigogi (misali rashin tabbas na haɓaka, rashin horo, rashin amsawa). Ga kowane ƙaramin jigo, rubuta adadin sharhi da ra'ayin aiki. Kada ku fallasa mutumin; Riƙe ambato ba a san su ba da wakilci.

Mini Cases guda uku

Case 1 - Daga kwanaki zuwa mintuna. A cikin wani kamfani na mutane 600, ƙwararrun HR guda biyu suna yin rikodin ra'ayoyin kyauta 1,400 da hannu akan binciken shekara-shekara a cikin mako guda. Tare da AI, an rage jigon zuwa sa'o'i kaɗan; Ƙungiyar ta ba da lokaci don nazari, fassara da tsara ayyuka. Daidaiton rikodin kuma ya ƙaru saboda an yi amfani da ma'auni iri ɗaya ga duk sharhi.

Case 2 - Tsangwama na siginar asiri. A wani kamfani na masana'antu, ƙimar gabaɗaya ta kasance mai kyau, amma AI ta haskaka taken "jadawalin canzawa" tare da maganganun 46 mara kyau; wannan wani tsari ne da ba a kula da shi a karatun hannu. Gudanarwa ya sake nazarin tsarin motsi; A cikin kwata na gaba, korafe-korafe masu alaƙa sun ragu da rabi.

Shari'a ta 3 - Hana rikicin boye suna. A cikin ƙoƙari na farko, ƙwararren kuma ya ba da bayanin naúrar ga AI; Fitin ɗin ya ƙunshi bayyananniyar magana "Game da mai sarrafa guda ɗaya a cikin naúrar X." Masanin ya lura da wannan kafin bugawa, ya gyara tsarin: an cire bayanin naúrar, an gabatar da wata doka don "ba da rahoto daban-daban kowane rukuni tare da kasa da 5 comments". An kiyaye amana.

Rauni Mai Sauƙi / Ƙarfi Mai ƙarfi

Rarraunawar faɗakarwa: taƙaita waɗannan maganganun binciken.

Sakamakon: na zahiri, masu yawa, ba tare da garantin ɓoye suna ba; taƙaitaccen bayani wanda zai iya ba da mutum.

Ƙarfi mai ƙarfi: [bayanan da ba a san su ba + jigo da ƙidaya + yanayi + aminci/ faɗar wakilci + “gabaɗaya mutum ɗaya, kar a bayyana ra’ayin da ba kasafai ba” + shawarwarin aiki]

Sakamako: bincike mai lamba, jigo, mai dacewa da aiki kuma yana kiyaye ɓoyewa.

Ka'idojin Sirri da Adalci

Hadarin

yin taka tsantsan

Ƙananan bayyanawa

Rarraba rahotan ƙungiyoyi masu ƙasa da 5 masu amsawa

cikakken bayani

Gabaɗaya suna / naúrar / bayanin taron

Ana kwaso sharhin da ba kasafai ba

Yi amfani da wakilci kawai, mafi rinjaye

sharhin son zuciya

Tambayoyi na ƙirƙira tsarin AI na ƙungiyar (shekaru, jinsi, da sauransu)

Ana fitar da danyen bayanai zuwa kayan aiki mara tsaro

Yi amfani da bokan / kayan aikin hukuma da bayanan da ba a san su ba

Hankali: Bayanan bincike bayanan sirri ne; Manna da ɗanyen sharhi a cikin kayan aiki na yau da kullun ba tare da tabbacin bayanan kamfani yana ɗaukar haɗarin KVKK (za mu nutse cikin wannan a cikin na gaba na gaba). Batun jigon AI kuma ba shi da kuskure; Ya kamata mutum ya sake duba lambobi da misalai kuma ya yi fassarar ƙarshe. AI yana samun alamu; Mutum yana ƙayyade ma'ana da aiki.

Kuskuren gama gari

• Breaking rashin suna. Sanya naúrar/suna/ takamaiman daki-daki cikin bincike na iya ba mutum baya.
• Bayar da rahoto a cikin ƙananan ƙungiyoyi. Sakamakon rukunin mutum 3 kusan bayanan sirri ne.
• Makauniya ta amince da danyen lambar. Jigon AI ba shi da kuskure; Bincika ta samfur.
• Bayyana sharhin da ba kasafai ba. Yana iya zama bayyanawa maimakon wakilci.
• Ba haɗa sharhin da aikin ba. Idan bincike bai samar da matakai na kankare ba, ya kasance a kan shiryayye.
• Kallon son zuciya. Tambaya idan AI ya ƙi wani rukuni a tsari.

A takaice

• AI ta ƙungiyoyi ɗaruruwan buɗewar martani ta jigogi, mita, da yanayi don fitar da fahimtar aiki don gudanarwa.
• Ci gaba da ɓoye suna: taƙaita cikakkun bayanai waɗanda ke gano mutum ɗaya, kar a bayyana ƙananan ƙungiyoyi da sharhi.
• Sanya ma'auni kamar eNPS da haɗin kai cikin mahallin; Karka kawo wani tabbataccen dalili, nemi hasashe.
• Ɗaure kowane jigo mai mahimmanci zuwa wani takamaiman aiki; Bincike ba ya haifar da ƙima idan bai samar da matakai ba.
• Gudanar da danyen bayanai tare da ingantaccen kayan aiki; AI yana gano alamu, mutane suna yin fassarar ƙarshe da bincika son zuciya.

Aikin aikace-aikace

Shirya sharhin binciken 30-40, na gaske ko na almara (da gangan sun haɗa da dalla-dalla "fadi" ko biyu). Sanya bayanan da farko. Shin AI ta samar da jigogi, nazarin jin daɗi, da ƙididdige sharhi ga kowane jigo; Nemi amintacce/masu ƙima. Sa'an nan a duba fitarwa: shin wani zance ya ba mutum? An ba da rahoton ƙaramin rukuni mai ƙasa da sharhi 5 daban? A ƙarshe, rubuta takamaiman aiki don jigogi 3 mafi mahimmanci.

jerin abubuwan dubawa

• [ ] An ɓoye bayanan kafin bincike (suna/raka'a/daki-daki)?
• [ ] An ba da rahoton jigogin a lamba (sha'aloli nawa)?
• [ ] An ƙayyade yanayin kowane jigo?
• [ ] Ƙungiyoyin da ke da kasa da martani guda 5 ba a ba da rahoto daban ba?
• [ ] Shin maganganun suna wakiltar kuma ba bayyanawa ba?
• [ ] An tambayi fitowar AI don son zuciya?
• [ ] Shin kowane jigo mai mahimmanci yana da alaƙa da takamaiman aiki?